Refund Policy
Effective Date: April 21, 2026
We aim to provide a fair and transparent refund experience for purchases made on aiagefilter.org.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on eligible credit pack purchases. If you are not satisfied with AI Age Filter, you can request a refund within 30 days of purchase, subject to the conditions below.
2. Eligibility
- Credit Packs: Eligible for a full refund within 30 days of purchase if fewer than 10% of credits have been consumed.
- Partial Refunds: If you've used more than 10% but less than 50% of credits, you may be eligible for a partial refund at our discretion.
- Fraud or Unauthorized Charges: Contact support@aiagefilter.org immediately for review.
3. Ineligible Cases
- More than 50% of purchased credits have been consumed.
- Refund request made after 30 days from purchase date.
- Abuse of the refund process or repeated claims.
- Promotional or bonus credits are not eligible for refund.
4. Refund Process
- Submit a request via the Refund Application page or email us at support@aiagefilter.org.
- Provide your order number, email/account info, and reason for refund.
- We will review and respond within 3–5 business days.
- Approved refunds are issued to the original payment method within 7–10 business days.
5. Technical Issues
If you experience technical issues preventing you from generating or downloading age-filter results, please contact support first. We will attempt to resolve the issue before processing a refund. Credits consumed because of a confirmed technical failure may be restored to your account.
6. Quality Guarantee
If generated results do not meet reasonable quality standards for the submitted photo, we may, at our discretion:
- Refund the credits used for that specific generation, or
- Provide additional credits so you can try again.
Please contact support with the original photo, the generated result, and a short description of the issue for review.
7. Contact
Email: support@aiagefilter.org
Website: aiagefilter.org